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Hope 4 Kidz

t: 0191 5142497 e: info@hope4kidz.org.uk

Hope 4 Kidz Privacy Policy

Our contact details 

Name: Hope 4 Kidz

Address: 9 Bridge House, Bridge Street, Off Bedford Street, Sunderland, SR1 1TE

Phone Number: 0191 5142497

Email: hope4kidz@btconnect.com

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics name, business, address, home address if relevant, phone number/ mobile, email and any relevant payment details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To process beneficiary applications, notify of events, receive donations and funding applications

We also receive personal information indirectly, from the following sources in the following scenarios: Organisations applying for funding on behalf of their clients/beneficiaries or individuals who nominate beneficiaries

We use the information that you have given us in order to process applications for beneficiaries. Also for guests to pay or attend events organised by the charity.

We may share this information with relevant third parties such as other charitable organisations, medical organisation, or businesses connected to beneficiary applications or event payments. We do not share your information without your permission for specific purpose.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:  

  • You are able to remove your consent at any time. You can do this by contacting hope4kidz@btconnect.com
  • We have a contractual obligation.
  • We have a legal obligation.
  • We need it to perform a public task.
  • We have a legitimate interest.

How we store your personal information 

Your information is securely stored. 

We keep personal information on data bases for time period of 7 years as required by law. We will then dispose of your information by deleting data as requested or required. We store your information supplied on paper is stored in locked filing cabinets. The databases are stored on password protected storage.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Hope 4 Kidz, 9 Bridge House, Bridge Street, Sunderland, SR1 1TE. Phone number 0191 5142497 and email hope4kidz@btconnect.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Hope 4 Kidz, 9 Bridge House, Bridge Street, Sunderland, SR1 1TE. Phone number 0191 5142497 and email hope4kidz@btconnect.com. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Last Updated: 31/01/2024

Hope4Kidz is a registered UK charity, number 1121326